Patients Management

  • SectorBusiness
  • Category Health

20 March 2023 by Maathir Al Busaidi

Idea Description

Creating an Appointment Waitlist App for Healthcare and Medical Professionals that manages patients visits to hospitals, their waitlist of appointments and improve patients overall satisfaction.

When occupancy levels get higher, it becomes challenging to match patients to appropriate areas of care. Which results in delays in finding rooms or beds for patients in addition to the increased pressure on healthcare staff. This can lead to delays in care, patients placed in locations inadequate for their care and treatment, as well as an increase in adverse events. And when there are delays in care for people coming in with emergencies or people with acute conditions, those delays may be fatal.

Research indicates increased mortality associated with extreme occupancy status, especially when that's affiliated with evidence of poor flow in the Emergency Department.

This App may solve these problems through screening patients at the door, asking patients to fill out virtual paperwork through the app, and allowing symptomatic patients to wait in their vehicles or at their houses until they receive a text via the application that it is their turn to be seen and way more.

Challenges The Idea is Addressing

The long waiting time period patients spend in hospitals beyond an inconvenient patient experience. Crowded hospital waiting rooms. The increased spread of illness to waiting patients and working staff. Delays in treatment for the severely ill or injured patients due long wait times. Increased risk of death for emergency departments. Since if you overload a system, it will fail to function effectively. What we're seeing in hospitals is the equivalent of a traffic jam.

Benefits of Idea Implementation

Enhance the patient experience. Improve patient satisfaction scores. Eliminate crowded Waiting Rooms. Managing hospital patients in a way which minimizes the time spent in the waiting area, and making the process more efficient. Medical offices can leverage predictive analytics to anticipate high traffic times and adjust their staff and practices accordingly. provide a digital waitlist and waiting room system to limit the number of patients physically waiting together. Help medical clinics analyze their existing practices. Which includes quoting wait times for patients and determining how to alter to make the process more efficient and logical. Eliminate Hospitals crowded waiting rooms by implementing contactless check-in procedures. Separate sick patients from the healthy ones. Increase overall waiting room efficiency using virtual paperwork and a text message-based apportionment system through the App. Improve their waiting room processes. Apply new protocols that keep patients and staff as safe as possible.

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