Creating an Appointment Waitlist App for clients in different sectors and waiting areas, such as Hospitals, Government offices, Telecommunications companies, and Bank lobbies. This App manages clients visits to these areas, their waitlist of appointments and improve their overall satisfaction. In addition, through this platform, another way could be utilized in where users can book people to occupy seats in these public spaces for a specified period, allowing them to attend to other tasks while someone holds their place in line.

For instance, in Hospitals, when occupancy levels get higher, it becomes challenging to match patients to appropriate areas of care. Which results in delays in finding rooms or beds for patients in addition to the increased pressure on healthcare staff. This can lead to delays in care, patients placed in locations inadequate for their care and treatment, as well as an increase in adverse events. And when there are delays in care for people coming in with emergencies or people with acute conditions, those delays may be fatal.

Research indicates increased mortality associated with extreme occupancy status, especially when that's affiliated with evidence of poor flow in the Emergency Department.

This App may solve these problems through screening patients at the door, asking patients to fill out virtual paperwork through the app, and allowing symptomatic patients to wait in their vehicles or at their houses until they receive a text via the application that it is their turn to be seen and way more.
 

Another example is in the Telecommunication companies, this platform could be especially useful for those who need to visit busy Ooredoo customer service centres where waiting times can be notoriously long. By using this App or by renting out a person to occupy a seat through the platform, customers can leave and come back at their appointment time without the hassle of waiting in line. This service could benefit those who have mobility issues, are busy, or simply want to avoid long waiting times.

Our solution is innovative and addresses a real problem faced by many people on a daily basis. By streamlining the process of securing a spot in a busy waiting area, we aim to reduce stress and increase productivity and efficiency for those who are short on time.

Revenue Streams:

Commission on bookings: The platform will charge a commission fee for each successful booking made through the platform.

Advertising: The platform will offer advertising opportunities to businesses that want to promote their services to users of the platform.

Key Activities:

Platform development and maintenance: Continuously develop and maintain the platform to ensure a smooth user experience and efficient operations.

Marketing and advertising: Promote the platform to attract more users and businesses to the platform.

Partnerships: Establish partnerships with businesses that offer waiting areas to expand the platform's reach and offer more options to users.

Key Resources:

Technology and infrastructure: The platform's technology and infrastructure are crucial to ensure the platform operates smoothly and securely.

Human resources: A team of skilled professionals is necessary to develop and maintain the platform, manage partnerships, and provide customer support.

Value Proposition:

Convenience: The platform provides a convenient way for users to find and book waiting areas, eliminating the need for them to wait in long lines or be restricted to a particular location.

Variety: The platform offers users a variety of waiting areas to choose from, giving them more options and flexibility.

Timesaving: The platform saves users time by allowing them to book a waiting area in advance, ensuring they have a spot reserved and reducing their overall waiting time.

Customer Segments:

Individuals who need to wait for appointments or services, such as medical appointments or visa application processes.

Businesses that offer waiting areas, such as banks, airports, and government offices.

Cost Structure:

Platform development and maintenance costs.

Marketing and advertising costs.

Human resources costs.

Office and administrative expenses

The long waiting time period clients spend in these waiting areas beyond an inconvenient client experience. Crowded waiting rooms in different sectors. In Hospitals, Clinics and Health Centres: The increased spread of illness to waiting patients and working staff. Delays in treatment for the severely ill or injured patients due long wait times. Increased risk of death for emergency departments. The idea is addressing the challenge of wasted time and discomfort experienced by individuals waiting in crowded and uncomfortable waiting areas in Bank lobbies, Telecommunication customer service centres and more. Since if you overload a system, it will fail to function effectively. What we're seeing in these places is the equivalent of a traffic jam.

Enhance the client’s experience. Improve their satisfaction scores. Eliminate crowded Waiting Rooms. Managing visitors in a way which minimizes the time spent in the waiting area and making the process more efficient. Offices can leverage predictive analytics to anticipate high traffic times and adjust their staff and practices accordingly. provide a digital waitlist and waiting room system to limit the number of clients physically waiting together. Help these sectors analyse their existing practices. Which includes quoting wait times for the clients and determining how to alter to make the process more efficient and logical. For instance, eliminate Hospitals crowded waiting rooms by implementing contactless check-in procedures. Separate sick patients from the healthy ones. Apply new protocols that keep patients and staff as safe as possible. Increase overall waiting room efficiency using virtual paperwork and a text message-based apportionment system through the App. Improve their waiting room processes. By providing a platform that allows individuals to rent a comfortable seat in a quiet waiting area, the idea aims to improve the overall waiting experience and increase productivity for its users.